Goal-Oriented
Kayla, at 23 years old, was a very driven person. She was on track to getting her degree in Kinesiology and Health at Iowa State University, which meant the sacrifice of most of her free time. She spent most of her time off working as a personal trainer. Recently, a wonderful change came her way and lightened her load. Someone had come into her life who was about to change everything.
Kayla, at 23 years old, was a very driven person. She was on track to getting her degree in Kinesiology and Health at Iowa State University, which meant the sacrifice of most of her free time. She spent most of her time off working as a personal trainer. Recently, a wonderful change came her way and lightened her load. Someone had come into her life who was about to change everything.
Letting Him Go
At the end of the day, Kayla knew that as much as she hoped to keep her boyfriend close by her, she would have to let him fulfill his goals. She assisted him in packing, got him a going-away present, and wished him well. To Kayla, it seemed like the right thing to do, and the obvious solution in order to make things work. Little did she know that watching him ride away would have major consequences, ones that would eventually set the Internet ablaze.
At the end of the day, Kayla knew that as much as she hoped to keep her boyfriend close by her, she would have to let him fulfill his goals. She assisted him in packing, got him a going-away present, and wished him well. To Kayla, it seemed like the right thing to do, and the obvious solution in order to make things work. Little did she know that watching him ride away would have major consequences, ones that would eventually set the Internet ablaze.
Jimmy John’s
Kayla’s boyfriend was in the thick of studying for finals — or so he told her. She had to find a way to show him she cared without disrupting his study flow too much. So in a burst of creativity, she innocently dialed her local Jimmy John’s sandwich joint. It was a simple plan involving a Jimmy John’s delivery, just a small act of kindness. But in reality, by making that phone call, for better or for worse, Kayla had just set off an unbelievable chain of events that would have shocking results.
Kayla’s boyfriend was in the thick of studying for finals — or so he told her. She had to find a way to show him she cared without disrupting his study flow too much. So in a burst of creativity, she innocently dialed her local Jimmy John’s sandwich joint. It was a simple plan involving a Jimmy John’s delivery, just a small act of kindness. But in reality, by making that phone call, for better or for worse, Kayla had just set off an unbelievable chain of events that would have shocking results.
Setting Out
Ordinarily, most businesses would have declined Kayla’s order. The usual requirement would be that she would have had to physically be present so that the order could be charged to her card. But the sandwich delivery from Jimmy John’s made an exception and said yes. Kayla knew that as he studied, her boyfriend would need some refueling from the inside out. He had just texted her saying he would be napping and therefore out of commission for a while. But things were far from what they seemed. There was a hidden secret awaiting the Jimmy John’s delivery man.
Ordinarily, most businesses would have declined Kayla’s order. The usual requirement would be that she would have had to physically be present so that the order could be charged to her card. But the sandwich delivery from Jimmy John’s made an exception and said yes. Kayla knew that as he studied, her boyfriend would need some refueling from the inside out. He had just texted her saying he would be napping and therefore out of commission for a while. But things were far from what they seemed. There was a hidden secret awaiting the Jimmy John’s delivery man.
Waiting Patiently
Three hours away from her boyfriend’s campus, Kayla was so glad that the representative from the Jimmy John’s sandwich company had agreed to help her out. She could picture the smile on his face as he received her present, and knew she’d done well. Kayla knew it was the perfect thing to do for her boyfriend under these circumstances. It was the right balance between showing him she cared without smothering him while he studied. So when her phone rang, she was surprised to see who was calling.
Three hours away from her boyfriend’s campus, Kayla was so glad that the representative from the Jimmy John’s sandwich company had agreed to help her out. She could picture the smile on his face as he received her present, and knew she’d done well. Kayla knew it was the perfect thing to do for her boyfriend under these circumstances. It was the right balance between showing him she cared without smothering him while he studied. So when her phone rang, she was surprised to see who was calling.
Peering Inside
The Jimmy John’s delivery man continued relaying his message to Kayla. Her gift had successfully reached its destination, but it was far from an ordinary package run. He hadn’t just delivered the sandwich — he was now delivering some utterly surreal news. When the Jimy John’s delivery guy had walked up to the door to Kayla’s boyfriend’s place, he could see into the apartment from the window on the front door itself. And what he saw was such a shock that he couldn’t just keep it to himself.
The Jimmy John’s delivery man continued relaying his message to Kayla. Her gift had successfully reached its destination, but it was far from an ordinary package run. He hadn’t just delivered the sandwich — he was now delivering some utterly surreal news. When the Jimy John’s delivery guy had walked up to the door to Kayla’s boyfriend’s place, he could see into the apartment from the window on the front door itself. And what he saw was such a shock that he couldn’t just keep it to himself.
Second Guessing
The situation was altogether absurd. Kayla had no way of knowing what was truly going on. At first she was inclined to think it was a practical joke. She even laughed, albeit somewhat nervously, trying not to let the news faze her. She was relying on her positive outlook in order to maintain her composure after hearing such a shocking statement. Maybe this was all part of an elaborate prank, and her boyfriend had enlisted the delivery man’s help to toy with her?
The situation was altogether absurd. Kayla had no way of knowing what was truly going on. At first she was inclined to think it was a practical joke. She even laughed, albeit somewhat nervously, trying not to let the news faze her. She was relying on her positive outlook in order to maintain her composure after hearing such a shocking statement. Maybe this was all part of an elaborate prank, and her boyfriend had enlisted the delivery man’s help to toy with her?
An Awkward Admission
The delivery man from Jimmy John’s sounded incredibly ill at ease. He admitted to Kayla that quite honestly the whole experience had been so uncomfortable that he couldn’t wait to get away. He admitted that he had simply given her boyfriend the sandwich and split. Just a single phone call had completely shaken the foundation of Kayla’s world and the sense of order she’d managed to construct for herself. Kayla was indescribably hurt and embarrassed, but it was a moment of clarity. Not long thereafter, she knew exactly what to do.
The delivery man from Jimmy John’s sounded incredibly ill at ease. He admitted to Kayla that quite honestly the whole experience had been so uncomfortable that he couldn’t wait to get away. He admitted that he had simply given her boyfriend the sandwich and split. Just a single phone call had completely shaken the foundation of Kayla’s world and the sense of order she’d managed to construct for herself. Kayla was indescribably hurt and embarrassed, but it was a moment of clarity. Not long thereafter, she knew exactly what to do.
Pants On Fire
Unsurprisingly, even when confronted outright, Kayla’s cheating, sneaking boyfriend didn’t come clean. He denied everything she relayed to him. But she was more than prepared. She fired back, saying the Jimmy John’s delivery guy had revealed all the details to her. He then attempted an even more desperate move. He tried lying to her and claiming it hadn’t been him. But she would not be had. She called their ruined relationship quits then and there. But she was far from done.
Unsurprisingly, even when confronted outright, Kayla’s cheating, sneaking boyfriend didn’t come clean. He denied everything she relayed to him. But she was more than prepared. She fired back, saying the Jimmy John’s delivery guy had revealed all the details to her. He then attempted an even more desperate move. He tried lying to her and claiming it hadn’t been him. But she would not be had. She called their ruined relationship quits then and there. But she was far from done.
Corporate Level
Anything can happen by putting yourself out there in the cyber universe, especially when a story goes viral. Kayla had been gracious enough to give credit where credit was due, and a key person reached out. It was a representative from the Jimmy John’s company itself! Whoever managed the company’s official Twitter account had seen the story, and they were flattered for the gratitude that she had expressed for their humble sandwich delivery man who had been put in an awkward position. The company’s online representative had a hilarious idea.
Anything can happen by putting yourself out there in the cyber universe, especially when a story goes viral. Kayla had been gracious enough to give credit where credit was due, and a key person reached out. It was a representative from the Jimmy John’s company itself! Whoever managed the company’s official Twitter account had seen the story, and they were flattered for the gratitude that she had expressed for their humble sandwich delivery man who had been put in an awkward position. The company’s online representative had a hilarious idea.
All The Way Up
Kayla’s story had resonated with plenty of Twitter users, including the official Jimmy John’s account. The sandwich franchise’s executive leadership was more than aware of their entity’s involvement. In fact, the company’s chief marketing officer, John Shea, chimed in with his own two cents. The fact that his company’s delivery boy had felt a sense of moral duty to Kayla was not out of place. Shea told BuzzFeed News, “We’re freaks about everything we do, from our products to our process. And customer service is no exception.” What else did people have to say?
Kayla’s story had resonated with plenty of Twitter users, including the official Jimmy John’s account. The sandwich franchise’s executive leadership was more than aware of their entity’s involvement. In fact, the company’s chief marketing officer, John Shea, chimed in with his own two cents. The fact that his company’s delivery boy had felt a sense of moral duty to Kayla was not out of place. Shea told BuzzFeed News, “We’re freaks about everything we do, from our products to our process. And customer service is no exception.” What else did people have to say?
Friendly Advice
Thankfully, Kayla had a wonderful group of friends to offer her the support and love she would need to get through the hurt of being slighted and the transition after the breakup. But even among her posse, opinions were divided. They asked one another: what would you have done in that situation? Not everyone could agree on what the best order of operations would have been, whether to reach out to the customer at all, and whether to confront the boyfriend directly. They banded together — something had to be done.
Thankfully, Kayla had a wonderful group of friends to offer her the support and love she would need to get through the hurt of being slighted and the transition after the breakup. But even among her posse, opinions were divided. They asked one another: what would you have done in that situation? Not everyone could agree on what the best order of operations would have been, whether to reach out to the customer at all, and whether to confront the boyfriend directly. They banded together — something had to be done.
Incognito Mode
Given the high amount of exposure that her story received, and the fact that she’d even managed to get the Jimmy John’s executives involved, you would think that Kayla would have been able to find the delivery guy who’d helped her ditch her cheating boyfriend. Alas, it was not to be. Kayla never managed to learn the delivery man’s name or even what he looked like. Despite the viral success of her story, he had been too humble to reach out. He remained an anonymous savior. Still, she had a message for him.
Given the high amount of exposure that her story received, and the fact that she’d even managed to get the Jimmy John’s executives involved, you would think that Kayla would have been able to find the delivery guy who’d helped her ditch her cheating boyfriend. Alas, it was not to be. Kayla never managed to learn the delivery man’s name or even what he looked like. Despite the viral success of her story, he had been too humble to reach out. He remained an anonymous savior. Still, she had a message for him.